Privacy & Cookies Policy

Effective date: 25th June 2025
Open Edge Works Ltd
Website: https://open-edge.co.uk
Email: [email protected]

1. Introduction

This Privacy & Cookies Policy explains how Open Edge Works Ltd (“Open Edge”, “we”, “us”, “our”) collects, uses, discloses, and protects your personal data when you visit our website at https://open-edge.co.uk.

We are committed to protecting your privacy and handling your data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Open Edge Works Limited is registered in England and Wales under company number 16379924.
Registered office: 2 Manor Farm Court, Old Wolverton Road, Old Wolverton, Milton Keynes, United Kingdom, MK12 5NN.

We are the data controller responsible for the personal data collected through our website.

3. What Data We Collect

We may collect and process the following categories of personal data:

  • Contact details – name, email address, or any information you submit via our contact form or email.
  • Usage data – pages visited, time spent on site, clicks, referral sources (via analytics).
  • Technical data – IP address, browser type and version, device information, operating system.
  • Cookies and tracking – see section 7 below for details.

We do not knowingly collect sensitive personal data or data from children.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to inquiries or messages you send us.
  • To operate, manage, and improve our website and services.
  • To analyse website usage and performance (e.g., via Google Analytics).
  • To ensure website security and prevent fraud or misuse.

We will not use your data for profiling or automated decision-making.

5. Legal Basis for Processing

We rely on the following legal bases to process your personal data:

  • Consent – where you provide it, e.g., when submitting a contact form or accepting cookies.
  • Legitimate interest – to improve our services, ensure security, and understand user behaviour.
  • Legal obligation – to comply with applicable laws and regulations.

6. How We Share Your Data

We do not sell or rent your data. We may share data with:

  • Service providers – such as analytics platforms (e.g., Google Analytics), web hosting providers, or IT support.
  • Regulators or authorities – where legally required.

All third parties are required to respect your data and comply with relevant laws.

7. Cookies and Tracking

Cookies are small text files stored on your device. We use:

  • Essential cookies – to enable site functionality.
  • Analytics cookies – to collect anonymous usage data (e.g., Google Analytics).
  • Performance cookies – to help us improve our website.

You can manage or disable cookies via your browser settings.

8. How We Protect Your Data

We use appropriate technical and organisational measures to safeguard your data, including secure hosting, encryption, access controls, and monitoring.

However, no system is 100% secure. If you suspect a data breach, please contact us immediately at [email protected].

9. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes outlined above, or to comply with legal obligations. Typically:

  • Contact form submissions: kept for up to 12 months.
  • Analytics data: anonymised and retained as per provider’s settings.

10. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data.
  • Correct inaccurate or incomplete data.
  • Request erasure (the “right to be forgotten”).
  • Object to or restrict processing.
  • Withdraw consent at any time.
  • Complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

To exercise any of these rights, email us at [email protected].

11. Third-Party Links

Our website may link to other websites. We are not responsible for their privacy policies or practices. Please review their terms separately.

12. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Please check back periodically.

13. Contact

If you have questions or concerns about this Privacy & Cookies Policy, contact:

Data Protection Officer (DPO)
Open Edge Works Ltd
Email: [email protected]

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